Question 1

How does setup work?

Accepted Answer

Private beta customers use founder-led onboarding to map lead sources, workflow boundaries, and safe human takeover before launch.

Question 2

Is my data secure?

Accepted Answer

Yes. All data is encrypted in transit (TLS) and at rest (AES-256). Each organization's data is fully isolated. We never sell your data.

Question 3

What integrations are supported?

Accepted Answer

QuickBooks for accounting, Google Calendar for scheduling, Twilio for SMS, Yelp, Thumbtack, Google LSA, Microsoft 365 email, provider-agnostic voice adapters, Trustindex reviews, and Zapier for custom workflows.

Question 4

How do AI-assisted replies work?

Accepted Answer

Messages from Yelp, Thumbtack, SMS, email, and website chat can land in one unified inbox. AI uses your knowledge base for context, drafts replies, schedules reviewed follow-ups, and moves the lead through your pipeline while preserving human takeover.

Question 5

Does Bazas AI have a Voice AI receptionist?

Accepted Answer

Yes. Bazas connects calls into your CRM through provider-agnostic voice adapters. The voice agent uses your knowledge base to answer missed calls, book appointments, create CRM contacts, and store transcripts. Default agent: Anna, customizable or replaceable per tenant.

Question 6

Can I use Bazas AI on my phone?

Accepted Answer

Bazas is designed for mobile-friendly CRM workflows so service operators can manage messages, jobs, scheduled follow-ups, and AI insights while in the field.

Question 7

What is the AI Knowledge Base?

Accepted Answer

Bazas AI uses RAG (Retrieval-Augmented Generation) to build a knowledge graph from your conversations, call transcripts, reviews, and business data. This makes the AI smarter over time — it learns your pricing, policies, and customer patterns to give increasingly accurate responses.

Question 8

Is Bazas AI suitable for teams?

Accepted Answer

Yes. Bazas AI supports role-based access (Owner, Admin, Partner, Dispatcher, Contractor), team messaging with internal notes, and multi-tenant architecture for managing multiple businesses from one platform.

Feature	Bazas AI	HouseCall Pro
Solo plan	$29/mo	$59/mo
5 users	$59/mo	$149/mo
Free plan	Yes	No
AI auto-reply (SMS/email)	Included in Starter	Not available
AI call answering	Pro plan	CSR AI (add-on)
Unified inbox (Yelp + Thumbtack + SMS)	Yes, built-in	Partial
QuickBooks sync	Yes, real-time	Yes
Receipt scanning + tax categorization	AI-powered (GPT-4o Vision)	Not available
Mileage tracking	GPS, included in Pro	Add-on (~$20/mo)
AI Knowledge Base (RAG)	Yes — learns from your data	Not available
Multi-language AI	EN/ES/RU	English only
White-label	Enterprise plan	Not available
Setup motion	Founder-led beta	Self-serve or assisted
Online booking page	Coming soon	Yes
Customer reviews	New — launching 2026	Established, strong reviews
Market maturity	Pre-launch beta	Established (10+ years)

Bazas AI vs HouseCall Pro

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