Built with contractor workflows
Bazas starts from real operator pain: missed calls, marketplace leads, job context, receipts, scheduling, and follow-up control.
Founder-led setup · Private beta for selected service businesses
Stop letting service leads slip away.
Founder-led AI receptionist + CRM for home service businesses. Capture calls, Yelp and Thumbtack leads, then turn them into booked jobs with human-reviewed automation.
Built by an operator
Human takeover
Data isolated
No data sales
Demo maps your real lead sources
Rules are reviewed before AI goes live
Owner can pause, edit, or take over
Prefer async? Request early access:
Demo first, no self-serve checkout required. We confirm fit before onboarding.
bazas — inbox
Sarah M.2m
Need plumber ASAP, kitchen leak
Mike R.5m
Water heater quote?
+1 (555) 01212m
Can you come tomorrow?
New
Contacted
Scheduled
Completed
Encrypted
TLS in transit + AES at rest
Data isolated
Per-organization isolation
No data sales
We never sell your data
Founder demos verify the actual channels, calendar flow, and owner-approval rules before customer-facing automation is enabled.
Integrates withQuickBooksGoogle CalendarTwilio SMSYelpThumbtackGoogle LSAVoice AIMicrosoft 365Privacy policy →
The problem
Running a service business is chaos.
Missed Leads
Slow replies lose jobs
speed-to-lead matters*
Yelp calls and Thumbtack messages pile up while you're on the job. By the time you check, they hired someone else.
Reply workflow: captured → reviewed
Receipt Chaos
Receipts get lost
deductions need proof*
Faded receipts from Home Depot in your glove box. Come tax time, half are unreadable.
Receipts captured in one workflow
Tax Scramble
Bookkeeping piles up
quarter-end cleanup hurts*
End of quarter and you're scrambling with sales tax, mileage deductions, and resale receipts.
Tax prep: organized earlier
* Lead response research consistently shows faster replies improve contact rates.
Receipt and bookkeeping examples are workflow pain points, not guaranteed savings.
How it works
Setup with founder-led guidance.
01
Connect your sources
Map SMS, email, Yelp, Thumbtack, and your calendar during founder-led setup.
02
Configure your AI
Bazas maps your pipeline, service boundaries, voice agent rules, and SMS templates with human takeover.
03
Bazas runs daily ops
AI handles inbox, replies, receipts, mileage, and tax exports. You focus on the job.
Trust proof
Workflow proof without inflated claims.
Bazas shows practical operating judgment: what gets captured, where the human takes over, and how automation stays inside safe boundaries during founder-led onboarding.
Founder-led setup before automation
Early customers map lead sources, call flow, service boundaries, and handoff rules with the founder before anything customer-facing goes live.
Human takeover stays central
AI can assist replies and follow-ups, but the operator can step in, edit, pause, or override workflow decisions when judgment matters.
Operational workflow proof
1
Missed call or Yelp lead arrives
2
Bazas captures contact, source, transcript, and request context
3
AI drafts a grounded response or follow-up with your rules
4
Owner reviews, edits, or takes over from the CRM timeline
No inflated guarantees. Claims stay tied to product workflow, human control, and founder-led onboarding.
Product
The Bazas way.
Unified AI Inbox
Auto-Pipeline
- →All messages land in one inbox: Yelp, Thumbtack, SMS, email
- →AI drafts replies with source context and service rules
- →Cards move through your pipeline when rules allow it
- →Follow-ups stay visible, editable, and pausable
Sarah M.2m
Need plumber ASAP, kitchen leak
Mike R.5m
Water heater quote?
+1 (555) 01212m
Can you come tomorrow?
Home_Depot_Scan_Success
VendorHome Depot #4521
Amount$142.87
CategoryMaterials & Supplies
Sales Tax$11.43 (captured)
Mileage12.4 mi linked
QuickBooks✓ Synced
Receipts → Taxes → Done
Financial Autopilot
- →Snap a receipt — AI reads and categorizes
- →Sales tax flagged automatically
- →GPS mileage linked to jobs
- →One-click sync to QuickBooks
Connect Everything
Integrations & Exports
- →QuickBooks sync — real-time
- →Google Calendar — jobs auto-scheduled
- →CSV exports for your accountant
- →Voice AI adapters connect calls and transcripts into the CRM
QuickBooks
Accounting sync
Google Calendar
Job scheduling
Twilio SMS
Reviewed replies
Voice AI
Call capture
GPS Mileage
Auto-track
1-Click Accountant Export
Tax-ready
AI Intelligence
AI that actually thinks.
Not templates. Not scripts. AI that learns your business, adapts to each conversation, and gets smarter with every customer interaction.
Voice AI Receptionist
Voice AI receptionist for your service business
- →Answers missed calls after your rules, hours, and handoff paths are configured
- →Connects through provider-agnostic voice adapters
- →Knows your pricing, services, and availability from Knowledge Base
- →Books appointments directly into Google Calendar
- →Every call transcribed and stored in your CRM
- →Default agent: Anna — customizable or replaceable per tenant
Voice AI — provider adapter
Live call
Caller
“Hi, I need someone to fix a leaking pipe under my kitchen sink.”
AI
“Of course! Kitchen sink leaks are one of our specialties. For a standard repair, we're looking at $150–$250. Would Thursday work for an appointment?”
Caller
“Thursday morning would be perfect.”
Appointment booked: Thu 10:00 AM — Kitchen sink repair
Knowledge Graph — Live
💬Conversations
2,847
📞Call Transcripts
312
⭐Customer Reviews
189
📋Pricing & Policies
48 rules
🔧Service History
1,204 jobs
Updated from live business contextAuto-learning ON
AI Knowledge Base (RAG)
Gets smarter every day
- →Every conversation, call, and review feeds the Knowledge Graph
- →AI uses real context — your pricing, policies, past interactions
- →Edit once → updates everywhere (Voice AI, SMS, Website Chat)
- →Identifies patterns: why customers say yes, why they decline
- →Each business gets an isolated, private knowledge graph
Weekly AI Insights
Your AI business advisor
- →Automated weekly reports: leads, conversions, revenue trends
- →Why customers declined — pattern analysis in plain language
- →Channel performance: which platforms bring the best ROI
- →Actionable recommendations to grow your business
- →Push notifications — reports delivered to your phone
Weekly Insights — Mar 31
+12% revenue34
New Leads
42%
Conversion
$8.2K
Revenue
28s
Resp. Time
💡Thumbtack leads convert 2x better — consider increasing budget
⚡3 unanswered leads from Sunday — review weekend reply drafts
📈TV mounting requests up 40% — add to homepage promotions
Platform
Built for scale.
From solo handyman to 100-person franchise. One platform that grows with you.
Scheduled Messages
AI sends a follow-up, then auto-schedules the next one. You see pending messages with a countdown timer. Edit or cancel before they send.
Mobile-ready workflow
Lead review, scheduled-message control, and operator handoff are designed for field teams. App-store availability stays behind release readiness.
Multi-Tenant & White-Label
Run multiple businesses from one dashboard. Fully isolated data, custom branding, role-based access. Built for agencies and franchises.
Website Chatbot
Embed an AI-powered chat widget on your site. Same knowledge base, same operating rules. Capture website leads and route them into the CRM for review or follow-up.
Multi-Language AI
AI detects the customer's language and responds in English, Spanish, or Russian. Auto-detection — no manual setup needed.
Human Takeover Mode
When you reply manually, AI automatically pauses for 24 hours. No conflicting messages. No confusion. You stay in control.
AI Safety
You're always in control.
AI is powerful — but your reputation matters more. That's why every AI action has guardrails.
Review before sending
Every AI reply shows a preview. Edit, approve, or reject before it reaches your customer.
Safe Mode
AI only collects contact info — no pricing, no commitments. You decide when AI can go further.
AI learns from corrections
Override any reply or classification. The Knowledge Base updates — AI gets smarter, not repetitive.
Human takeover
Reply manually and AI pauses for 24 hours. No conflicting messages. No confused customers.
Example:
Customer asks for a price the AI isn't sure about → AI responds: “I'd love to help! Let me have our technician review your request and get back to you with an exact quote. What's a good number to reach you?” — collects info, doesn't guess.
Why Bazas exists
“I spent years answering Yelp messages from my truck, losing Home Depot receipts, and panicking at tax time. I built Bazas because no CRM was made for people like us — people who work with their hands, not behind a desk.”
N
Nikita
Founder & Builder — 10+ years in the field
⚡
Guided
Founder-led onboarding
🛡️
Scoped
Human takeover rules
💬
Unified
Calls, leads, and context
📄
Private
No customer data sales
How we compare
Jobber
Fit: Established FSM suite
AI: Add-on / evolving
Setup: Self-serve or assisted
HouseCall Pro
Fit: Established FSM suite
AI: Add-on / evolving
Setup: Self-serve or assisted
Bazas AI
Fit: AI-native lead response
AI: Core workflow layer
Setup: Founder-led beta
Positioning summary only. Use the detailed comparison pages for current caveats and fit guidance.
FAQ
Common questions
Private beta customers start with founder-led onboarding. We map lead sources, call flow, service boundaries, follow-up rules, and human takeover before customer-facing automation goes live.
Yes. All data is encrypted in transit (TLS) and at rest (AES-256). Each organization's data is fully isolated — no cross-tenant access. We never sell or share your data. Read our privacy policy for full details.
QuickBooks for accounting, Google Calendar for scheduling, Twilio for SMS, Yelp, Thumbtack, Google LSA, Microsoft 365 email, provider-agnostic voice adapters, Trustindex reviews, and Zapier for custom workflows. CSV exports available for everything else.
Messages from Yelp, Thumbtack, SMS, email, and your website can land in one inbox. AI uses your knowledge base for context, drafts replies, schedules reviewed follow-ups, and moves the lead through your pipeline. If you reply manually, AI pauses for 24 hours.
Bazas connects calls into your CRM through provider-agnostic voice adapters. The voice agent uses your Knowledge Base to answer missed calls, book appointments into your calendar, create CRM contacts, and store every transcript. Default agent: Anna, customizable or replaceable per tenant.
Bazas uses RAG (Retrieval-Augmented Generation) to build a knowledge graph from your conversations, call transcripts, reviews, and business data. The AI learns your pricing, policies, and customer patterns — getting smarter with every interaction. Edit your info in one place and it updates across all AI channels.
Yes. Every AI follow-up appears with review context and timing controls. You can edit the text, change the send time, or cancel it from the verified dashboard workflow.
Snap a photo of a receipt. AI reads the amount, vendor, and sales tax. It categorizes the expense, links GPS mileage, and syncs everything to QuickBooks — always tax-ready.
Mobile readiness is part of the product direction, but this site should not promise app-store availability until the release path is verified. Founder demos focus on the workflow that is safe to operate today.
Yes. Our multi-tenant architecture supports unlimited organizations with fully isolated data, custom branding, and role-based access. Perfect for agencies, franchises, and growing teams.
You can override any reply, classification, or pipeline action. AI suggestions are flagged for review. When you correct something, the Knowledge Base updates — AI learns from your feedback.
Private beta is open for selected service businesses now. Book a founder demo or join early access to confirm fit. Founding members get founder-led onboarding and early pricing review.
Ready to stop losing leads?
Book a founder demo to map your lead sources, review AI safety rules, and see the exact workflow before anything customer-facing goes live.
Book a Founder DemoOr join early access:
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